In the business world, inputs and outputs are crucial concepts that refer to the actions taken by people in a business and the resulting outcomes, respectively.

In this episode, Richard Stone emphasizes the significance of measuring both inputs and outputs. The discussion covers the following:

-Defining inputs and outputs in business and their relationship
-Key performance indicators (KPIs) used to measure business success
-The need to measure and manage outcomes effectively
-Measuring the value of a business and its performance
-Measuring customer retention and profitability as KPIs
-Identifying key areas for improvement in a business through performance measurement.

Listen in to gain valuable insights on measuring inputs and outputs in your business and maximizing your success.