School transaction families parental engagement children

School Has Become a Transaction

October 17, 20252 min read

A school that closes its gates to families is a school that has decided it already knows the full story. It does not.

The evidence on parental engagement and educational outcomes is not contested. Children whose families are actively involved in their schooling achieve better outcomes across attainment, attendance, and wellbeing.

The Department for Education's own guidance recognises parental engagement as a driver of school improvement. Schools that build genuine partnerships with families outperform those that do not. This is documented. It is available. And it sits in sharp contrast to what is actually happening in a growing number of schools.

School Has Become a Transaction
School Has Become a Transaction

Something has shifted in the relationship between schools and families, and it has not shifted in the direction of connection.

The padlocked gate is not a neutral architectural choice. It communicates something. It says that this space is ours, not yours. That you are welcome to hand your child over at the designated point and collect them at the designated point, and that what happens in between is not your business.

Online parents evenings are efficient. They are also, in many cases, the final stage of a long process of removing families from the life of the school. Convenient for whom, exactly, and at what cost to the relationship the evidence says should sit at the centre of a child's education?

Schools are stressed. That is real. But stressed institutions have a tendency to locate the source of their stress outside themselves, and the most available external targets are children and their families. The child whose behaviour is difficult is the problem. The parent who asks questions is the problem. The family whose circumstances are complicated is the problem. The possibility that the environment the school has created might be contributing to the difficulty it is experiencing is not a comfortable one, and so it tends not to be explored.

Meanwhile, families who would come in to hear reading, to help with baking, to sit in on lessons and give their time to the school community, are not being invited. The gates are locked. The evenings are online. The message, whether intended or not, is that parents are a risk to be managed rather than a resource to be welcomed. And then the school is surprised when there is conflict. When parents are disengaged. When the relationship is adversarial rather than collaborative. The evidence predicted exactly this. The evidence was not followed.

School is not a transaction. It is a relationship, between a child, a family, and a community of adults who are collectively responsible for that child's development. Relationships require presence. They require doors that open. They require the willingness to let people in, which means accepting that when people come in, they will see things, ask questions, and occasionally disagree with what they find.

That is not a threat to governance. That is what a functioning partnership looks like.

Kate

Kate

Kate Markland is a former award-winning physiotherapist with twenty years of clinical experience, the founder of StoryQuest Global, and the co-author of the international bestselling Adventures of Gabriel children's book series. She developed the StoryQuest methodology from clinical listening principles built across two decades of practice. Taken into schools across the UK, it achieved 100% engagement across 465 children in nine schools with zero behavioural incidents, including children with SEND, EAL learners, and reluctant writers. The research was conducted using Classic Grounded Theory across 318 children, identifying seven self-leadership transformations. It has been presented to the British Psychological Society, accepted by UK Parliament, and submitted to UNICEF. The methodology was built during the hardest period of Kate's life. One hour a week on FaceTime with her son. No desk. No classroom. No permission. What came out of that constraint became an Amazon number one bestseller, a validated research framework, and a movement now reaching schools and families across the UK, India, Pakistan, Canada, the United States, Nigeria, and Australia. Kate has been featured on BBC News, Times Radio, and in international publications across multiple countries. She has submitted evidence to the Justice Committee, the Independent Review of Social Work Regulation, and the Parliamentary Public Accounts Committee. She was awarded the PhysioTimes Women in Leadership Award. She was told she was the danger. She built the proof that she was the answer.

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