KEYNOTE SPEAKER ON LEADING THROUGH UNCERTAINTY | KATE MARKLAND

Nobody can see the ending. Your people can still imagine a better one, and build it together.

Imagining a different world isn't an escape from this one. It's how you change it.

VSL

20 years as a physiotherapist
More than 5,000 patients
Three Amazon bestsellers
465 children in nine UK primary schools
BBC News, Times Radio and The Yorkshire Post
Evidence accepted by the UK Parliament

Sound Familiar?

Nobody can see the ending. Your people can still imagine a better one, and build it together. Your delegates don't just hear about trust. They practise it, in pairs, before they leave the room.

  • Cameras off and one-word answers on the Monday call.

  • Good people waiting to be told what happens next.

  • Ideas corrected or talked over before they are fully said.

  • And at home: "How was school?" "Fine."

Your people have plenty to say. But nobody can see the ending, and guessing out loud doesn't feel safe. Another forecast won't fix that. Being heard will.

What your people leave with

01

They move past fear.

Uncertainty makes people freeze, just as pain makes a patient stop moving. Kate spent 20 years and more than 5,000 patients helping people move again.

02

They feel heard, so they speak up.

Your audience learns to listen without correcting, and to say a story back to check they've got it right. It's the moment delegates talk about at the coffee break.

03

They build trust fast.

One hour a week on a FaceTime call was enough for Kate and her son to build a world, and a trust distance couldn't break. Your teams have more than an hour.

04

They choose the ending.

You can't predict the ending. You can choose it, and listen your way there.

What happens in the room

Create the World You Want. Halfway through, your audience tries the Verbal Handshake, in pairs:

  • They Ask one question, then wait.

  • Listen without correcting: write the answer down word for word, and read it back.

  • Imagine the better ending for your team.

  • Take it home: one question for Monday morning, and one for the kitchen table tonight.

Every delegate can take the trilogy home, with your organisation's logo on the bookplate.

Proof, in three places

Business and leadership · Education · Parents and families · Families apart (forces, defence and international audiences) · Foundations, charities and annual events

The treatment room.

20 years as a physiotherapist, four award-winning clinics, more than 5,000 patients.

The kitchen table.

One hour a week on a FaceTime call became three Amazon bestsellers. Book 2 reached number one in the US and Canada. New: Book 3, The Thunderbolt of Hindustan, completes the trilogy.

The classroom.

The same method has been used with 465 children in nine UK primary schools.

"Every child felt included, supported, and empowered to express their ideas freely. It was a motivating experience where every voice was heard and every idea celebrated."

Ben Linsel, Year 6 Teacher and KS2 Lead, Foxhill Primary School

The Virtual Hug.

Every keynote starts with a handshake and ends with a hug. The whole room sends Gabriel a hug, and Kate passes it on when they next speak. At one conference, 400 people did it. That is the feeling your delegates leave with.

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STORYQUEST

StoryQuest gives children the freedom to imagine, speak and be heard without being corrected, guided or rushed. It begins with a story. But what families create together is something much bigger: connection.

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